Last updated: September 23, 2026
Embark Vet Gift (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, embarkvetgift.my, or make a purchase from us.
Information We Collect
We may collect the following types of information:
- Personal information you provide: name, email address, phone number, shipping address, billing address, and payment-related details when you place an order or contact us.
- Order information: products purchased, order value, and order history.
- Technical information: IP address, browser type, device information, and pages visited on our site, collected through cookies and similar technologies.
- Communications: records of your correspondence with us, including emails and customer service inquiries.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order, including shipping and delivery updates
- Respond to your questions and customer service requests
- Improve our website, products, and services
- Send promotional communications, if you have opted in to receive them
- Comply with legal obligations and prevent fraud
Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers: payment processors, shipping carriers, and IT service providers who help us operate our business
- Legal authorities: when required by law or to protect our rights
- Business transfers: in connection with a merger, acquisition, or sale of assets
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us at info@embarkvetgift.my.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a person under 18, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: info@embarkvetgift.my
Phone: +1 703-615-2665
Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
Address: 3603 12th St S, Arlington, VA 22204, United States